Return & Refund Policy

At BREVIK, we take pride in the quality of every product we create. If your purchase isn't exactly what you expected, we're here to help.

30-Day Return Policy

You may request a return within 30 days of receiving your order.

To be eligible for a return, your item must:

• Be unused and in its original condition

• Include all original accessories, inserts, manuals, and original packaging

• Be free from damage caused by misuse or normal wear

• Include proof of purchase or your order number

Items returned without their original components or packaging may be subject to a partial refund or may not qualify for a refund.

How to Start a Return

To begin a return, please contact our customer support team with:

• Your order number

• The reason for the return

• Photos if the item arrived damaged or defective

Once your return is approved, we'll email you a prepaid return shipping label along with instructions for returning your order.

Please do not send products back without contacting us first.

Free U.S. Returns

We offer free prepaid return shipping on all eligible returns within the United States. Once your return request has been approved, we'll provide a prepaid return label at no additional cost.

International customers are responsible for return shipping costs unless the item arrived damaged, defective, or we shipped the wrong product.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If your order arrives damaged, defective, or you receive the wrong item, contact us within 7 days of delivery. We'll make it right as quickly as possible by offering a replacement, replacement parts, or a full refund, depending on the situation.

Refunds

Once we receive and inspect your returned item, we'll notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method. Most refunds are processed within 5–10 business days, though your financial institution may take additional time to post the funds.

Original shipping charges are refundable only if the return is the result of our error or the product arrived damaged or defective.

Exchanges

We currently offer exchanges only for damaged, defective, or incorrectly shipped items.

If you would like a different product, simply return your original purchase (if eligible) and place a new order.

Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Final sale or clearance items

• Products damaged through misuse, abuse, neglect, or improper care

• Items returned more than 30 days after delivery

Order Cancellations

Orders may be canceled for a full refund any time before they have been shipped.

Once an order has shipped, it must follow the standard return process outlined above.

Questions?

If you have any questions about our Return & Refund Policy, please contact us through our Contact page. We'll be happy to assist you.