Shipping and Returns

Shipping & Returns

We believe ordering from BREVIK should be as straightforward as brewing a great cup of coffee. Below you'll find everything you need to know about our shipping and return policies.

Shipping

Free Standard Shipping

We offer free USPS Ground shipping on every order shipped within the United States.

If you need your order sooner, expedited shipping options are available during checkout for an additional charge.

Available shipping options may include:

  • USPS Ground (Free)

  • USPS Priority Mail

  • UPS Ground

  • UPS 3 Day Select

  • UPS 2nd Day Air

Shipping options may vary depending on your location.

Processing Time

Orders placed before 2:00 PM Eastern Time, Monday through Friday, are typically shipped the same business day.

Orders placed after 2:00 PM ET, on weekends, or on holidays will be processed on the next business day.

Once your order ships, you'll receive a confirmation email with tracking information.

Shipping Address

Please verify that your shipping address is correct before completing your order. We begin processing orders quickly, and we may not be able to modify an address after an order has been shipped.

Lost or Delayed Packages

Once a package has been handed to the shipping carrier, delivery times are outside of our control.

If your tracking information indicates your package has been significantly delayed or appears to be lost, please contact us. We'll work with the carrier to help resolve the issue as quickly as possible.

Returns

30-Day Returns

If you're not completely satisfied with your purchase, you may return it within 30 days of delivery.

To qualify for a return, the item must:

  • Be in its original condition

  • Include all original components and accessories

  • Be returned in the original packaging whenever possible

Items showing excessive wear, misuse, or missing components may not qualify for a full refund.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible after delivery.

Including photos of the product and packaging will help us resolve the issue quickly. We'll make it right.

Refunds

Once your return has been received and inspected, we'll notify you of the status of your refund.

Approved refunds will be issued to your original payment method. Depending on your financial institution, it may take several business days for the refund to appear on your account.

Shipping charges for expedited shipping services are non-refundable once the shipment has been processed.

Need Help?

If you have any questions before or after your purchase, we're here to help.

Please visit our Contact Us page, and we'll be happy to assist you.

Thank you for choosing BREVIK. We appreciate your trust and look forward to being part of your daily coffee ritual.